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Neil

1 Sep 2020

Free COVID-19 Resources To Help Businesses Adapt To The New Normal

We’re pleased to have launched new survey and form templates to support the ‘test and trace’ initiative and help organisations adapt to ... Read more

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Neil

27 Jul 2020

SmartSurvey Named Category Leader for Survey Software with a User Score of 92%

We’re thrilled to be recognised as a Category Leader* for the performance of our survey software, in a freshly published report from leading business ... Read more

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Neil

14 Jul 2020

How Collecting Customer Complaint Feedback Can Benefit Your Organisation

The most crucial element of any organisation is its customers. Typically, the more customers you have, the more successful your business. And the best way to retain and gain ... Read more

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Neil

6 Jul 2020

Top tips for using screening questions in your survey

Screening questions (or screeners) should be placed at the beginning of your online survey to determine which respondents are a ... Read more

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Neil

30 Jun 2020

5 Customer Questions That Can Deliver Real Value For Your Business

Over the last few years the importance of customer experience and satisfaction has grown significantly. Many organisations even consider it ... Read more

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Neil

18 Jun 2020

SmartSurvey Wins Triple-Award with Leading Business Software Review Specialists

We’re delighted to have once again been recognised for our survey software’s performance and high customer satisfaction scores, with a triple–award win with Business Software and Services Review ... Read more

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Neil

18 Jun 2020

SmartSurvey Shortlisted for National ‘Digital SME of the Year’ Award

We’re thrilled to announce that we’ve just been shortlisted as DL100 finalists, where we will be competing to be crowned ‘Digital ... Read more

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Neil

17 Jun 2020

SmartSurvey Shortlisted for Customer Centric Organisation Award

We’re excited to announce that we’ve been shortlisted as a finalist under the Customer Centric Organisation category for this year’s UK Business Awards, which will be judged by a panel of ... Read more

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Neil

15 Jun 2020

Using Surveys to Better Understand Consumer Behaviour and Trends  

With retail sales falling by a record 18.1% year on year in April and consumer confidence at its lowest point since February 2009, it will ... Read more

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Neil

9 Jun 2020

SmartSurvey named ‘Champions’ in Feedback Management

We’re thrilled to have been recognised as ‘Champions’ under the ‘Feedback Management Software’ and ‘Survey & Polling Software’ of Crozdesk.com’s market radar, for the strength of our solution and continued market share growth – ... Read more

awards, Online Survey Software

Neil

21 May 2020

The Benefits of Online Survey Technology for Market Researchers during Covid-19

Following the Market Research Society’s announcement that all face-to-face research should cease and the government’s subsequent lockdown to contain the Covid-19 outbreak, agencies and in-house market research teams are having to adjust their practices. 

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Rich Tysoe

20 May 2020

Team Working Just got Easier with SmartSurvey.

If you’re one of our users with a team account – you may have noticed that we’ve been running a ... Read more

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Neil

13 May 2020

Top Tips For Removing Unhelpful Information From Your Survey Results

If you’re to obtain the greatest value from your online survey, you’ll need to remove all the unhelpful responses your results. From respondents who ‘straight line’ all their ... Read more

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Neil

12 May 2020

SmartSurvey Wins Trusted Vendor Award by Leading Software Review Specialists

We’re delighted to be crowned ‘Trusted Vendor’ under the ‘Survey & Polling Software’ category of top industry portal Crozdesk.com. The award is already our second this year from the ... Read more

awards, Online Survey Software, Online Surveys

Neil

28 Apr 2020

Keeping Businesses Communicating and Working Through Covid-19

In times of crisis, the ability to remain calm and maintain effective communications is essential to keeping businesses running smoothly, which is exactly what we have been helping organisations to ... Read more

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