FluidSurveys Alternative
FluidSurveys services have been terminated and customers have been asked to move over to SurveyMonkey. If you need an alternative to FluidSurveys – look no further! Move to SmartSurvey and you won’t miss a thing.
Comparison Table
SmartSurvey vs FluidSurveys vs SurveyMonkey
SmartSurvey | FluidSurveys | SurveyMonkey | |
---|---|---|---|
Unlimited Questions & Responses: No restrictions with our business and enterprise plans | |||
Advanced Skip Logic: Use skip logic, piping, scoring and randomisation to ask the right questions | |||
Multiple File Export Types: Export survey data to excel, word, pdf and many more | |||
Powerful Analysis Features: Filter survey responses for key statistical data and text analysis | |||
Offline Surveys: Collect survey responses at events and kiosks without an internet connection | – | ||
Email Triggers: No restrictions with our business and enterprise plans | – | ||
Custom CSS & Scripts: Add your own custom CSS or Javascript to your surveys & themes | – | ||
Phone Support: Contact us on our free phone number to discuss projects in detail | – | ||
Multi-user management: Send automatic email notifications to you or to respondents | – | – | |
Custom Branding: Customise background, layout, images, logo, fonts, thank you page and URL | – | – | |
Multi-language Analytics: Analyse responses from surveys with different languages in one place | – | – | |
SMS distribution: Send surveys via SMS to reach respondants anywhere, anytime | – | – |
Notice an error in our data? Please let us know
SmartSurvey Features
Multiple Languages
SmartSurvey has improved the mass translation upload feature, allowing you to create just one survey in as many different languages as you like. Respondents are given the choice of language when they access the survey.
The advanced software allows you to segment and filter results from different languages in a single interface. You can view the results across all surveys, for quick analysis, regardless of the language.
Offline Surveys
One of SmartSurvey’s most popular features is Offline surveys, allowing you to collect survey data without internet access. Collect responses, on your tablet, smartphone or any device with a web browser, at the point of experience.
Sync responses with the click of a button when you re-establish an internet connection and all your data will be fed into your account so that you can analyse that data.
Use your own Domain
Promote your brand by customising your online surveys and even the survey link itself. Use your organisation’s domain name as part of your survey link to give respondents a completely branded experience.
UK-based & Secure
SmartSurvey is based in the UK and fully compliant with European Privacy Laws, whereas data collected by FluidSurveys is now stored in the US.
Ensure your organisation is compliant with data protection laws by using a software supplier who is headquartered in the UK, ISO27001 certified & registered under the Data Protection Act.
File Upload
SmartSurvey software allows respondents to upload files from their devices into surveys as part of their response. View the attached files, such as CVs or photos, within the results section of your survey after downloading them.
Multi-user Collaboration
SmartSurvey provides advanced multi-user functionality and management options, giving you the flexibility to work in teams. Multiple users, within the same organisation, can use SmartSurvey without having to share accounts.
Users can control access, giving more security to the handling of sensitive or private data. You have control to add, remove and manage users as and when required to allow you to scale your usage easily and cost effectively.
Personal Support
We love our team and you will too. Whatever your question – big or small – always feel free to ask. Our Support Team operate during UK trading hours, so we’re working when you are. We’ll often surprise you with out-of-hours replies too.
With our Enterprise Account you’ll also receive support from a dedicated Account Manager.
Want to know more?
We hope you now see us as the best alternative to FluidSurveys, but if you have any doubts give us a try and see for yourself.
If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or get in touch via the contact form.
Safe & Secure
Security is our most important feature
and we take it seriously
Security Features
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 Certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU Based Servers
All data is stored and backed up on UK/EU-based servers.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
You’re in safe hands

Get in touch
If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.